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Contact Us
We're a small team with a big mission. We read every message and respond as quickly as we can — typically within 2 business days.
How would you like to connect?
Tap a topic to open our feedback form with the right category pre-selected.
Bug Reports & Technical Issues
Something broken? Let us know what happened and what you expected.
Report a bug
Score Disputes & Data Corrections
Believe a retailer's score is inaccurate? Send us the source data and we'll review it.
Submit a dispute
Partnership & Press Inquiries
Media coverage, research collaborations, or strategic partnerships.
Get in touch
Feature Suggestions
Ideas for new data sources, scoring factors, or product features.
Share an idea
Response Time Expectations
General inquiries and feature suggestions: 2–3 business days.
Score disputes with source data attached: we aim to review within 5 business days and will publish a correction notice if warranted.
Press deadlines: please note your deadline in the message and we will prioritize accordingly.